Tartan Design Centre
The first thing we always suggest is to review READ ME FIRST page. This will help to give you a better understanding on how to use the Design Centre online. It will also help you to understand what items are included with your new Tartan Home. Another great place to start is our Popular Upgrades page.
There is a comprehensive Orientation page on this website. You are strongly encouraged to thoroughly explore the page and do the self-guided orientation using the 360 degree tour feature.
No, you do not have to print it. Your DC Coordinator will have access to your list and will review it with you at your appointment.
Watch this video about Custom Upgrades to better understand what is involved in this complex process and why it is more efficient to choose from our vast list of pre-priced upgrades which are on this site.
You may add or remove any of the items on your wish list at any time. To remove an item, go to the Wish List page and click the X on the right side. Your list and running total will be updated automatically.
Your Wish List sorts your items by area so you can use that list to track but there are also some worksheets that you can download, fill in, save and print, if desired. Your New Home Coordinator will also ensure that you have selected all the items that are necessary to complete your home when you meet at your next appointment. It is up to you to make sure you review and select any additional upgrades you want.
We provide you with these documents to help keep track of the options selected, you don’t have to use them but it is quite helpful as it outlines what options you will be required to select at the Design Centre.
Open Houses are a great way to get extra time to view the samples in the Design Centre. You may visit the centre on Saturdays & Sundays from 10 am to 5 pm.
The images online are a visual guide to help you with your online navigation. In several cases, the image will not match your option selection exactly. Errors and omissions may occur. In addition, the overview image meant to represent the kind of area the options pertain to will not always accurately portray the level of upgrade that the option is referring to. For example, the overview image for choosing tile in a bathroom may show a higher level tile than the option. While we endeavor to represent these accurately not all tile levels have visual representations in a bathroom. If you have any questions regarding an image ask your Design Centre Coordinator for help.
The answer is no, but it is highly encouraged and very beneficial for you to have as many options added as you can. Having a comprehensive wish list prior to your appointment will make your day go much faster and it will be more efficient.
We ask that you write down all questions that you may have and bring them to your first Design Centre meeting. Explore this website thoroughly and visit our Popular Upgrades page for inspiration.
Yes and no, if you add to your DC online after your first appointment you must let your coordinator know as we only print/review your list at your first Design Centre meeting. It is encouraged that you email your coordinator instead of adding to your Design Centre online wish list after your first appointment has happened since they staff will not be notified of any changes. You can, however, update your wish list but be sure to let your New Home Coordinator know what changes you make because the site will not alert anyone if you make changes.. You will have access to the list for more than a year after you close.
It could be in the process of being phased out, discontinued or on backorder. Please speak with your Design Centre New Home Coordinator with any questions.
Any options found online that indicate that they must be RFP’d (priced out) will be priced by your pricing coordinator at your first Design Centre appointment. Please add any options you are considering to your wish list and your Coordinator will review them with you during your first appointment. You will only get one opportunity to request this kind of custom pricing so being prepared at your first appointment is very important.
All options shown on the Design Centre online are subject to errors and omissions. Please speak with your New Home Coordinator with any questions.
When a pre-priced option is modified the RFP cost calculated is based on current contract pricing combined with the terms of the trades and inflation of materials involved in making this change.
Please note that Tartan does its best to have a significant amount of pre-priced items guaranteed for our purchasers to ensure reliable and reasonable pricing where possible.
Contact us at [email protected].